SareeAI - Support & Help

Simply open SareeAI, tap "Create New Portrait," select a photo from your gallery or take a new one, choose your preferred saree style (Traditional, Vintage Bollywood, Modern Fusion, etc.), and tap "Generate." The AI will process your photo and create your beautiful saree portrait in 2-3 minutes!

For the best results, use:

• Clear, well-lit photos with good contrast
• Photos where the person's face is clearly visible
• Front-facing or slightly angled portraits
• Images with minimal background clutter
• High-resolution photos (minimum 800x800 pixels)
• Photos with the subject taking up most of the frame

SareeAI offers several beautiful transformation styles:

• Traditional Regional: Authentic regional saree styles like Kanjeevaram, Banarasi, Bengali with traditional draping
• Vintage Bollywood: Classic movie star looks with retro poses and golden era aesthetics
• Modern Fusion: Contemporary saree styles with modern twists and trendy blouses
• Classical Elegance: Timeless traditional looks with sophisticated styling and jewelry
• Retro Movie Style: Film-inspired poses and styling from different eras

For iOS: Go to Settings > [Your Name] > Subscriptions > SareeAI

For Android: Open Google Play Store > Menu > Subscriptions > SareeAI

You can also use the "Restore Purchases" option in the app if you've switched devices or reinstalled the app.

All generated saree portraits are automatically saved to your device's photo gallery/camera roll. You can also access them through the "My Portraits" section in the app. SareeAI doesn't store your images on external servers - they remain private on your device.

Yes! SareeAI Premium offers advanced customization options:

• Adjust poses and character positioning
• Change saree colors and patterns
• Modify background themes and settings
• Add or change jewelry and accessories
• Fine-tune facial features and expressions
• Select different draping styles

Processing time can vary based on:

• Server load and demand (peak times may be slower)
• Photo complexity and resolution
• Selected saree style complexity
• Your internet connection speed

Premium users get priority processing for faster results. If processing takes more than 5 minutes, try restarting the app and trying again.

You can cancel anytime through your device settings:

• iOS: Settings > [Your Name] > Subscriptions > SareeAI > Cancel
• Android: Google Play Store > Menu > Subscriptions > SareeAI > Cancel

You'll continue to have premium access until the end of your current billing period.

You should only upload and transform photos that you have permission to use. This includes:

• Your own photos and selfies
• Photos of others with their explicit consent
• Family photos where you have appropriate permissions

Do not upload photos of strangers, celebrities, or copyrighted images without proper authorization.

• Force close and restart the app
• Restart your device
• Check for app updates in your app store
• Ensure you have sufficient storage space (at least 1GB free)
• Check photo gallery permissions in device settings
• Clear the app's cache (Android) or reinstall (iOS)

If issues persist, contact us at puranjan@ionio.io with your device model and operating system version.

• Try using a clearer, higher-quality source photo
• Ensure the person's face is well-lit and clearly visible
• Remove or crop out background distractions
• Try a different saree style that might work better
• Check your internet connection stability
• Wait a few minutes and try again if servers are busy

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring
• Check that you're using the same device where the purchase was made
• Verify the subscription is active in your device's subscription settings

• Check photo gallery permissions in device settings
• Ensure the photo file isn't corrupted
• Try a different photo to test if it's photo-specific
• Check available storage space on your device
• Ensure stable internet connection
• Try using a photo with smaller file size (under 10MB)

Try these steps:

• Tap "Restore Purchases" in the app settings
• Sign in with the same Apple ID or Google account used for purchase
• Restart the app after restoring
• Check that you're using the same device where the purchase was made
• Wait up to 24 hours for subscription activation

If this doesn't work, contact us with your purchase receipt and device information.

Refunds are handled by Apple or Google:

• iOS: Visit Apple's "Report a Problem" website
• Android: Contact Google Play Store customer service

Include your order number and reason for the refund request. Refunds are subject to store policies.

• Photo Quality: Use well-lit, high-resolution photos with clear facial features
• Composition: Center the person in the frame with minimal background
• Style Selection: Choose saree styles that match the photo's mood and lighting
• Multiple Attempts: Try different styles to see which works best for each photo
• Editing: Use premium customization features to perfect the final result
• Source Material: Front-facing photos generally work better than profile shots